Last Updated: 31 August 2026
At BTD Enterprises, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit or interact with our website, btdenterprises.co.za, or make use of our services.
This Privacy Policy is intended to comply with applicable South African privacy legislation, including the Protection of Personal Information Act 4 of 2013 (POPIA).
BTD Enterprises provides professional air conditioning, refrigeration and heat pump services to residential, commercial and industrial customers.
For purposes of applicable data protection legislation, BTD Enterprises is responsible for the personal information collected through this website and our business operations.
When you contact us, request a quotation, make an enquiry or use our website, we may collect information such as:
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device type and general website usage information.
We may use your personal information to:
We will only process personal information for a lawful and reasonable purpose related to our business activities. POPIA requires personal information to be processed lawfully, fairly and for specific purposes.
If you submit an enquiry or request a quotation through our website, the information you provide may be used by BTD Enterprises to contact you regarding your request.
By submitting your information, you acknowledge that we may use the information for the purpose for which it was provided, including responding to your enquiry and providing our services.
Providing personal information is generally voluntary. However, certain information may be necessary for us to respond to your enquiry or provide a requested service.
BTD Enterprises does not sell, rent or trade your personal information.
Where necessary, we may share relevant personal information with trusted service providers or third parties who assist us in operating our business, website or providing services to you.
This may include:
Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate confidentiality and security measures are in place. POPIA requires responsible parties to implement reasonable technical and organisational safeguards for personal information.
BTD Enterprises takes reasonable steps to protect personal information against:
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or where retention is required by law, contractual obligations, accounting requirements or other legitimate business purposes.
When personal information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it where appropriate.
POPIA provides that records should generally not be retained for longer than necessary for the purpose for which the information was collected, subject to applicable legal requirements.
Our website may use cookies and similar technologies to improve website functionality and understand how visitors interact with our website.
Cookies may be used to:
You can adjust your browser settings to block or delete cookies. Please note that disabling certain cookies may affect how some parts of the website function.
Our website may contain links to third-party websites or services.
BTD Enterprises is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policies of any external websites you visit.
Subject to applicable law, you have rights regarding your personal information, including the right to:
POPIA recognises data subject rights relating to access, correction, deletion and objection to processing.
Where we send marketing communications, we will do so in accordance with applicable laws.
You may request that we stop sending you marketing communications at any time.
If you no longer wish to receive marketing communications from us, you can contact us using the details provided below.
We aim to ensure that the personal information we hold is accurate, complete and up to date.
If any of your information changes or you believe information we hold about you is incorrect, please contact us so that we can update our records.
Our website and services are not specifically directed at children.
We do not knowingly collect personal information from children without the appropriate authorisation required under applicable law.
BTD Enterprises may update this Privacy Policy from time to time to reflect changes to our business, website, technology or applicable legislation.
The updated version will be published on this page with the relevant Last Updated date.
We encourage visitors to review this Privacy Policy periodically.
